1.
People believe their friends and family know their movie and show preferences better than the streaming service recommendation.
Most streaming services use algorithms to recommend to their users what to watch next. Many people complained about how inaccurate the algorithm’s recommendation work. On the other hand, people often get TV/video recommendations from friends. They feel like the recommendation is more genuine and engaging but it requires the users to contact their friends individually.
“I don’t care how efficient the company says the algorithm is–from my personal experience, it doesn’t work”
2.
People feel the urge of sharing their movie taste
Some people would like to share their favorite movie list on their social media. By sharing their movie taste makes them feel more connected to their friends.
Feedback 1:
No hierarchy in recommendations on the Homepage.
On the homepage, besides the trailer on the top, there is no hierarchy in other recommendations. People found it distracting by seeing too much information at once.
Solution:
Create a hierarchy by making the recommendation in the middle bigger.
Feedback 2:
The poll’s ranking option can be easier
People find it confusing to move the number in order to rank their choices. They are not sure is 1 the one I want to watch the most or least.
Solution:
Instead of moving the number, the users should move the movie title to finish the ranking process
With just one click on the poster, the users can save the movie to the list.
The general film score and your personalized score.
The users can switch between the general reviews or the reviews made by friends.
Vote for the film the users in the group want to watch. Making the decision process more efficient.
Rank in order of the preference the users want to watch.
The app keeps the experience simple and straightforward by removing extra functions.
The general film score and your personalized score.
Decide what to watch with just one click.
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